Page 1 of 3 123 LastLast
Results 1 to 10 of 23

Thread: GeekSquad

  1. #1
    See, the Thing is... Cow Poke's Avatar
    Join Date
    Jan 2014
    Location
    The Republic of Texas
    Faith
    Christian
    Gender
    Male
    Posts
    40,218
    Amen (Given)
    8807
    Amen (Received)
    20426

    GeekSquad

    OK, I RARELY buy extended warranties, but when I bought my 50" Panasonic flat panel back in 2013, the BestBuy salesman offered to lower the purchase price by a round number equal to the cost of a 5 year protection plan. The guy had just been super in answering questions, and helping me select a TV, so I thought, what the heck.

    In the last couple of months, the HDMI inputs failed, and I had to connect the U-Verse box by the coax TV input. It worked, and I wasn't too worried, but my Amazon FireTV wouldn't work, because it was HDMI. I figured I'd deal with that "later". Then, a couple nights ago, the TV would blank out after being on for 30 seconds, and a notice would appear on screen "USB overload - please disconnect any USB devices and restart TV". But there were no USB devices connected.

    I searched my Evernote for "Panasonic", and found a digital copy of the GeekSquad Protection Plan, called the number, and they immediately began setting up a repair appointment.
    They were going to FedEx the part (motherboard) to my home, and have a repairman come out on Wednesday.
    An hour later, "George" called me back, and said that part is obsolete and not in stock, so they will be authorizing a BRAND NEW 50" TV - current model!

    I've actually had pretty good experiences with BestBuy, but this is the BestOne yet!

    1 Tim 2:5 For there is one God, and one mediator between God and men, the man Christ Jesus.

  2. Amen Teallaura amen'd this post.
  3. #2
    High Priestess of the Pot Stirrers ke7ejx's Avatar
    Join Date
    Jan 2014
    Location
    Oregon
    Faith
    Christian
    Gender
    Female
    Posts
    1,225
    Amen (Given)
    611
    Amen (Received)
    674
    Quote Originally Posted by Cow Poke View Post
    OK, I RARELY buy extended warranties, but when I bought my 50" Panasonic flat panel back in 2013, the BestBuy salesman offered to lower the purchase price by a round number equal to the cost of a 5 year protection plan. The guy had just been super in answering questions, and helping me select a TV, so I thought, what the heck.

    In the last couple of months, the HDMI inputs failed, and I had to connect the U-Verse box by the coax TV input. It worked, and I wasn't too worried, but my Amazon FireTV wouldn't work, because it was HDMI. I figured I'd deal with that "later". Then, a couple nights ago, the TV would blank out after being on for 30 seconds, and a notice would appear on screen "USB overload - please disconnect any USB devices and restart TV". But there were no USB devices connected.

    I searched my Evernote for "Panasonic", and found a digital copy of the GeekSquad Protection Plan, called the number, and they immediately began setting up a repair appointment.
    They were going to FedEx the part (motherboard) to my home, and have a repairman come out on Wednesday.
    An hour later, "George" called me back, and said that part is obsolete and not in stock, so they will be authorizing a BRAND NEW 50" TV - current model!

    I've actually had pretty good experiences with BestBuy, but this is the BestOne yet!
    Geek Squad has saved my bacon many times over.
    I am Punkinhead.

    "I have missed you, Oh Grand High Priestess of the Order of the Stirring Pot"

    ~ Cow Poke aka CP aka Creacher aka ke7ejx's apprentice....

  4. #3
    Troll Magnet Sparko's Avatar
    Join Date
    Jan 2014
    Faith
    Christian
    Gender
    Male
    Posts
    38,432
    Amen (Given)
    3526
    Amen (Received)
    18180
    I went to them to get my iphone battery replaced under the new Apple price after the whole debacle of slowing down iphones was exposed.

    I had to pay $29.95 but they said the batteries are out of stock till sometime in March.

  5. #4
    See, the Thing is... Cow Poke's Avatar
    Join Date
    Jan 2014
    Location
    The Republic of Texas
    Faith
    Christian
    Gender
    Male
    Posts
    40,218
    Amen (Given)
    8807
    Amen (Received)
    20426
    So, since they couldn't find a TV "comparable" to the TV I bought -- that old one was a plasma -- they told me "Just go online at BestBuy, or stop in the store, and find a TV for $599, or however much you want to pay over the $599, and we'll authorize that.

    You realize how much technology has changed over 5 years, and how much MORE TV $599 will buy today than it could in 2013? YOWZA!!!!

    I'm gonna buy me a TV that pops out BACON at 5:45 AM when it's time to get up!

    1 Tim 2:5 For there is one God, and one mediator between God and men, the man Christ Jesus.

  6. #5
    Troll Magnet Sparko's Avatar
    Join Date
    Jan 2014
    Faith
    Christian
    Gender
    Male
    Posts
    38,432
    Amen (Given)
    3526
    Amen (Received)
    18180
    Quote Originally Posted by Cow Poke View Post
    So, since they couldn't find a TV "comparable" to the TV I bought -- that old one was a plasma -- they told me "Just go online at BestBuy, or stop in the store, and find a TV for $599, or however much you want to pay over the $599, and we'll authorize that.

    You realize how much technology has changed over 5 years, and how much MORE TV $599 will buy today than it could in 2013? YOWZA!!!!

    I'm gonna buy me a TV that pops out BACON at 5:45 AM when it's time to get up!
    Dang dude. You should get some rest in your old age! Sleep in till 6:30AM like me!

  7. #6
    Evolution is God's ID rogue06's Avatar
    Join Date
    Jan 2014
    Location
    Southeastern U.S. of A.
    Faith
    Christian
    Gender
    Male
    Posts
    36,759
    Amen (Given)
    858
    Amen (Received)
    14777
    Quote Originally Posted by Sparko View Post
    Dang dude. You should get some rest in your old age! Sleep in till 6:30AM like me!
    Slugabeds. Or in the pirate's case, slugahammock.


    Boy, that just don't sound right.

    I'm always still in trouble again

  8. #7
    Thanks Old Man... Bill the Cat's Avatar
    Join Date
    Jan 2014
    Location
    Central VA
    Faith
    Christian
    Gender
    Male
    Posts
    13,559
    Amen (Given)
    6929
    Amen (Received)
    7192
    They are some of the worst pc technicians I have ever seen. I've had to fix so many things they screwed up for so many people...


    Without a clear-cut definition of sin, morality becomes a mere argument over the best way to train animals --- Manya the Holy Szin --- The Quintara Marathon ---

    I may not be as old as dirt, but me and dirt are starting to have an awful lot in common --- Stephen R. Donaldson ---

  9. #8
    See, the Thing is... Cow Poke's Avatar
    Join Date
    Jan 2014
    Location
    The Republic of Texas
    Faith
    Christian
    Gender
    Male
    Posts
    40,218
    Amen (Given)
    8807
    Amen (Received)
    20426
    Quote Originally Posted by Bill the Cat View Post
    They are some of the worst pc technicians I have ever seen. I've had to fix so many things they screwed up for so many people...
    Yeah, I wouldn't trust them with anything software related at all.

    1 Tim 2:5 For there is one God, and one mediator between God and men, the man Christ Jesus.

  10. Amen Bill the Cat, DesertBerean amen'd this post.
  11. #9
    Professor KingsGambit's Avatar
    Join Date
    Jan 2014
    Location
    Next to you
    Faith
    Christian
    Gender
    Male
    Posts
    8,839
    Amen (Given)
    1443
    Amen (Received)
    3823
    I remember a scandal awhile back when some of them were searching through customer's photos looking for pornography. (Though I'd imagine this probably happens with a lot more than just GeekSquad.)
    For what was given to everyone for the use of all, you have taken for your exclusive use. The earth belongs not to the rich, but to everyone. - Ambrose, 4th century AD

    All cruelty springs from weakness. - Seneca the Younger

  12. #10
    tWebber Faber's Avatar
    Join Date
    Feb 2014
    Location
    Orion Arm
    Faith
    Christian
    Gender
    Male
    Posts
    825
    Amen (Given)
    146
    Amen (Received)
    389
    Quote Originally Posted by KingsGambit View Post
    I remember a scandal awhile back when some of them were searching through customer's photos looking for pornography. (Though I'd imagine this probably happens with a lot more than just GeekSquad.)
    I remember something like that, but I think the government was using them to investigate somebody suspected of child porn. Sound familiar?

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •